Hoarding Support Volunteer

Hoarding Support Volunteer
Organization NamePosition TypesDurationGreat ForRegion and Location(s)Ad Online SinceApplication Deadline
VHA Home HealthCare
  • Counseling
  • Mentoring
  • Social Work
Long term (6 months to 1 year)
  • Ontario - Metro Toronto Area - Toronto
  • Ontario - Toronto

Hoarding Support Volunteer

Make a Difference in Your Community
VHA Home HealthCare (VHA) believes that quality care begins with quality people. Our volunteers work directly with our clients and make a difference in people’s lives every day. We’re looking for volunteers who share and enhance VHA’s values of:

  • Client and family focused care
  • A co-operative and collaborative work environment
  • Continuous quality improvement
  • Advocacy for our clients and their families

In the Toronto area we’re currently looking for a:

Hoarding Support Volunteer – Weekdays for VHA’s Volunteer Hoarding Support Program

Version française

Help to increase overall health and wellbeing and improve quality of life of our clients in the Volunteer Hoarding Support Program. The program is designed to help vulnerable, isolated individuals with hoarding tendencies de-clutter, sort and organize their homes. Developed from a harm reduction approach, we provide clients with opportunities that help improve their social, physical, mental and emotional health.

AREA SERVED: Toronto: North York, East York, Scarborough, Etobicoke and City of York


  • Assist clients to de-clutter and organize their living space.
  • Assist clients to let go and discard of items.
  • Assist clients to establish realistic and client-driven goals for organization, maintenance, and safe living.

 Other responsibilities

  • Work with clients at their own pace, while maintaining clear goals.
  • Foster and establish appropriate use of cleared living spaces.
  • Be attentive to clients emotional state
  • Submit Volunteer Log to the Supervisor after each visit.
  • Report concerns immediately to the Program Supervisor.
  • Maintain confidentiality of client information.
  • Notify the Supervisor as soon as possible if unable to volunteer on an assigned date.
  • Attend monthly support meeting.


  • 3 hours/week plus travel time.
  • Visit once per week at the same day/time weekly for 12 weeks
  • Visits happen during weekday hours between 9-5pm - 1 visit per week
  • Volunteering happens in Toronto
  • 6 - 12 months.

AGE REQUIREMENT Minimum be 18 years-old


  • Good active listening and communication skills.
  • Motivated and patient.
  • Interest in mental health issues and compulsive hoarding.
  • Feel comfortable working with a client in their home.
  • Friendly, reliable, responsible, non-judgmental and non-discriminating.
  • Able to act independently within the boundaries of the position description and client needs and goals.
  • Creativity in planning and implementing activities.
  • Knowledgeable of available community resources (For example: local dumpsters, community health centres, donation drop-off facilities etc.)
  • Experience working in the mental health field an asset.


  • Receive excellent training provided by VHA’s regulated.
  • Develop skill sets in working in mental health
  • Personal growth and professional development
  • Resume building
  • Make an impact
  • Reference letter given after fulfillment of commitment.


  • Orientation training by VHA regulated professional
  • Monthly Volunteer Support Meeting with training component.


  • Application form with 2 references.
  • Signed Volunteer and Confidentiality Agreements and policies
  • Clear Criminal Reference check and Vulnerable Sector Screening check.
  • Report to supervisor weekly
  • Supervisor will be available for feedback and support.

If you require accommodations to participate fully in the application and screening process, please  let us know.

For more information, contact:
Dawn Ashford  Volunteer Coordinator
416-489-2500 ext. 4327     
Email: dashford@vha.ca  or apply online at www.vha.ca

 About VHA Home HealthCare
Since 1925, VHA Home HealthCare—a not-for-profit, charity—has empowered Ontarians to create possibilities for more independence. VHA’s team of over 2,000 support clients in throughout Ontario and are a founding member agency of United Way Toronto.English Version