How to turn a new donor into a loyal donor

Imagine you’ve just made your first gift to a charity. You’re feeling pretty excited about it all! It’s a cause that you’ve been feeling more connected to, and you’ve decided it’s time to get involved in a bigger way. You...

My donors seem tired: Simple tips to combat donor fatigue

Where are my donors? Are your donors no longer responding to your calls, letters or emails? Or are they donating less frequently? If so, you might be asking your donors for too many donations. Soliciting gifts too often from the...

The Small Nonprofit Podcast: Monthly donors with Ashleigh Straith

Everyone (especially small organizations) LOVES monthly giving. It’s the instant pot of the fundraising world. In this episode, Ashleigh Saith, Annual Programs Manager at Holland Bloorview Rehabilitation Hospital Foundation, breaks down why you should invest in monthly giving and gives...

The Small Nonprofit Podcast: #DonorLove with Jen Love

Donor love is an area where small nonprofits can actually stand out and be exceptional. But what is it exactly, what does this look like in practice, and why is it important? In this episode, Jen Love, a partner at...

Seven simple steps to start your own story bank

Didn’t you love it when you were little and your mom or dad read you bedtime stories? Are there movies or novels that have carved a niche in your heart as deeply meaningful to you? Do you love carrying on...

The over-solicitation blues: How Canadian charities can prevent donor fatigue

In one corner we have fundraising experts who say that what’s needed is just two more appeal letters, while in the other corner, we have experts who say we’ve got to reduce the volume of mail donors receive. As fun...

How to solve the puzzle of donor stewardship across the generations

Most people who donate to charity want to be thanked. They also want to receive some kind of recognition. And eventually, more often than not, they want to hear about the impact of their gift. While these three steps –...

The single best thing nonprofits can do to raise money

NOTE: Want to learn about easy-to-implement, cost-effective donor stewardship strategies? We partnered with Vanessa Chase for a free webinar on May 7, 2015. The recording is available here: Budget Friendly Ideas for Donor Stewardship. Most nonprofits are facing a similar problem...

Giving thanks: How an exceptional thank you is critical for retaining your donors

Etiquette guru Emily Post might advise that it’s never wrong to send a written thank you, but a surprising number of nonprofits and charities forget this simple courtesy — or do it badly — without recognizing the consequence to the...