Boards That Work

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Learning Outcomes

  • How the board acts as a whole unit
  • Eight key board responsibilities
  • Managing the board/staff relationship
  • Six issues requiring special board attention
  • Effective committees and task forces
  • Effective board meetings and effective board members

Download the full Course Curriculum in Adobe PDF format.

The Better Board Kit -- for organizations

Does your board already know the basics? Improve your overall effectiveness and impact with The Better Board Kit

Downloadable Resources

15 downloadable resources in this course

Free sample resource (PDF): Checklist for well-prepared board meetings

Course Level/Prerequisites/Certification Credits

Introductory level, no prerequisites. 

Take the optional final quiz. If you pass with 70% or more, you can download a Certificate of Completion.

This training may be used to meet the requirements for renewing the Certified in Volunteer Administration (CVA) credential. One Professional Development Unit (PDU) is awarded for each 50-60 minute session or contact hour in topics related to volunteer resources management. For more details about the CVA program and renewal requirements, visit or email

Continuing education certification-eligible through the Professional Administrators of Volunteer Resources - Ontario (PAVR-O).


This course is on-demand, meaning that you can take it anytime, at your own pace.

The course takes approximately 2 hours to complete from start to finish, but you have access for 3 months. Take it all at once. Take it in 15-minute bites. Take breaks between each module. Come back in a month for a refresher. It's entirely flexible and up to you!


$89 per user; 3 month access

System Requirements

User Feedback

"This course was highly developed and interesting. Being someone with very little knowledge of board governance, this course helped me understand and developed my conceptualization of being a board member. Now that I have the tools and expectation of being on a board, I am ready to pursue my endeavours."

-- Genither, MA Candidate

"The “Boards That Work” course was ... very valuable. The information is helpful for new agencies as well as organizations that may be reviewing their current practices. It contains helpful information for orientation for new board members as well."

-- Tanya Godson, Executive Director, Our Place Peel, Mississauga, ON