FREE WEBINAR: How to Navigate Workplace Conflict


Are you struggling to manage conflict with co-workers or volunteers in your nonprofit workplace? Our upcoming free webinar will help you approach conflict in a more effective way.


When you consider the idea of conflict, what is your reaction? Do you feel confident facing conflict situations head on? Or would you prefer to avoid conflict because it makes you uncomfortable? According to Relationship Awareness Theory, people react to the idea of conflict in three main ways – Assert, Accommodate, or Analyze. Those who Assert are often more comfortable engaging the issue that is causing conflict. The other two groups will be looking to keep the peace (Accommodate) or gather facts (Analyze). This helps us to understand why for many people the default is to avoid conflict altogether.

Yet we all know unresolved conflict comes with a high cost in the workplace. People go into conflict only about things that are important to them. Therefore, if we avoid conflict situations, we lose the opportunity to deepen our relationships with our colleagues.

This session will focus on helping you navigate conflict more effectively. We will explore the different approaches and stages of conflict. You will gain effective ways to anticipate, prevent, and manage conflict situations. Practical application is the key to sustained learning so you will identify actions to advance learning in your workplace.

How to Navigate Workplace Conflict

Topic: How to Navigate Workplace Conflict

Date: Thursday, July 11 at 1pm ET / 10am PT (webinar is one hour in length)

Audience: This webinar will be of interest to any nonprofit professionals who would like to learn new strategies for approaching workplace conflict.

Cost: Free - Register Now

Important Note: While registration is open to all, attendance is limited to the first 1,000 people to sign onto the live session. We suggest signing on five minutes early to have the best chance of getting on the live session. If for any reason you aren't able to connect to the live session, rest assured you'll get the full recording by email the following day.

What you'll learn

You will learn:

  • Effective ways to anticipate, prevent and manage conflict situations
  • To understand the different conflict styles and stages
  • How to work though conflict when people have different approaches
  • Relationship-building techniques that you will be able to apply immediately

NOTE: This webinar will be recorded - if you cannot make the live session, complete the registration form and a recording will be emailed to you the day after the live session. We are happy to provide a closed captioned recording upon advance request.

About the presenter

Janice Cunning, PCC is a certified leadership coach and facilitator who combines her coaching skills with 17 years of experience as a fundraising consultant and researcher. Janice was previously a Senior Consultant at KCI, Canada’s largest fundraising consulting firm. As a coach, Janice is passionate about partnering with fundraisers to help them create an inspired vision that transforms lives. An active volunteer, Janice was a founding director of Apra Canada and the second international member to serve on the international Apra board. Recently Janice served the coaching community as Vice President and Secretary for the International Coach Federation – Toronto Chapter. She is currently acting as a mentor for graduates of CTI’s Leadership Program. See more at and follow her on Twitter @JaniceCunning.

What's a webinar?

Think of a webinar as a way to attend a conference without leaving your workplace or home. Using your computer and telephone, you can hear a presentation (like a conference call) and also see the presenter's slides (watching over an internet connection). You won't be able to see the presenter, or others attending the program -- and they won't be able to see you. You will be able to ask questions - the webinar can be as interactive as you want to make it. The webinar will also be recorded and made available to you after the session, so there's no need for frantic note-taking!

Don't miss out on this free learning opportunity - register today!

We are here to help!

Have a question about CharityVillage and how we can help you with your recruitment? Your local Territory Manager would be happy to hear from you and would be pleased to answer any of your questions.

Toronto - Central
Amanda Dexter: 1-877-459-1352
Jane Barr: 1-866-888-2232

North & East Toronto, Eastern Ontario, National Capital Region, Quebec & Atlantic Canada
Amanda Dexter: 1-877-459-1352

North & West Toronto, Central / Southwestern / Northern Ontario & Nunavut
Jane Barr: 1-866-888-2232

Western Canada: British Columbia, Alberta, Saskatchewan, Manitoba, Yukon & NWT
Stephanie Wilson (nee Mc Leod): 1-855-248-0673


"An enjoyable and useful experience. Thought-provoking. Thank you. I would participate in future presentations given by Janice."

- Past CharityVillage Webinar Participant