Past Webinars

Fundraising for Small Nonprofits: Stop Competing and Start Thriving!

Original broadcast date: Thursday, December 6, 2018

Summary: In this webinar, Cindy Wagman, President and CEO of The Good Partnership will show you how you can leverage unique opportunities of being a small nonprofit so you can stop “competing” and start raising more money.

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The Drivers of Greater Donor Behaviour

Original broadcast date: Thursday, November 29, 2018

Summary: Sector3Insights has recently completed a unique North American study, across hundreds of charities, to explore what drives donors to greater charitable behaviour. This recorded webinar presents key findings from the study, which will highlight the most important characteristics for stronger donation motivation.

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Using Storytelling to Boost Your Nonprofit's Communications

Original broadcast date: Thursday, November 22, 2018

Summary: In this recorded webinar, we look at how you can approach storytelling in a focused and strategic way. We’ll review steps that will help you to develop content that is compelling and that supports your organizations’ mission and goals.

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The Value of Volunteering

Original broadcast date: Thursday, October 18, 2018

Summary: Presented by Volunteer Canada, this webinar will provide an overview of the models and tools available to measure impact, provide highlights from the Conference Board of Canada’s recent discussion paper, The Value of Volunteering, and introduce participants to the Value of Volunteering Wheel, launched during National Volunteer Week 2018.

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Volunteering and the Sustainable Development Goals

Original broadcast date: Thursday, October 4, 2018

Summary: When we look at the 17 United Nations Sustainable Development Goals (SDGs) that Canada and others committed to achieving by 2030, there is not a single goal that does not involve volunteers. Volunteers contribute to eliminating poverty, advocating for human rights, protecting the planet, and creating thriving and resilient communities. In 2017, Volunteer Canada began to collaborate with Employment and Social Development Canada to explore the link between volunteer activities of Canadians and the SDGs. This recorded webinar provides an overview of our early findings and support organizations and those who engage volunteers in examining the relevance to their missions.

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The Great Divide: Bridging intergenerational gaps to fully engage your volunteers

Original broadcast date: Thursday, September 13, 2018

Summary: This recorded webinar will consider how to successfully implement volunteer succession planning by bridging the gap between millennial and boomer volunteers. We explore how to do this by creating desirable, value-added experiences to develop strong volunteer-centred engagement programs that are aligned with the Canadian Code of Volunteer standards (CCVI) best practices. In this webinar, we will also discuss ways to engage the growing population of millennial (and younger!) volunteers such as micro-volunteer opportunities, ambassador programs, and leaders of tomorrow programs, and learn how to connect these successes to the development of a fully engaged volunteer program.

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Five Things You Need to Know about Harassment Investigations

Original broadcast date: Thursday, September 6, 2018

Summary: What if your organization is faced with a workplace harassment complaint? Having a solid harassment investigation process is vital — or you and your organization run the risk of being sued. This recorded webinar outlines everything you need to know to ensure your harassment investigation process meets current requirements.

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Networking Without the Butterflies

Original broadcast date: Thursday, August 23, 2018

Summary: Building and maintaining your professional network is akin to planting the seeds of career success. Equally as important is developing a networking strategy and refining your targeted communication for different touchpoints. This recorded webinar will show you how to tell your unique career story, how to define and articulate your value proposition, and how to get ready and confident to "get out there" and grow your network.

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How to Find Summer Volunteer Opportunities For Youth

Original broadcast date: Tuesday, June 12, 2018

Summary: So you want to volunteer this summer? Need hours or work experience? This recorded webinar, hosted by CharityVillage and Volunteer BC and presented by Stacy Ashton of the Alzheimer Society of BC, provides you with the tools you need to find the perfect summer volunteer role - and succeed once you are hired.

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Putting Your Values To Work

Original broadcast date: Thursday, June 7, 2018

Summary: Living by our values creates energy as we make choices that align with a greater purpose. It can also help motivate us to embrace new challenges and opportunities. This recorded session will allow participants to explore their own core values through guided exercises. You will learn techniques to help you put your values to work for you.

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The Whys and Ways of Assertiveness at Work

Original broadcast date: Thursday, May 31, 2018

Summary: Do you find it challenging to promote yourself, your views, and your opinions? Do you feel uncomfortable and/or hesitate to speak up, especially on issues that you perceive might involve differences of opinion and maybe conflict? Do you find yourself frequently saying yes when you'd rather say no? If these questions resonate, then this recorded webinar can help.

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The Importance of Self Care

Original broadcast date: Thursday, May 17, 2018

Summary: This recorded session will focus on individual and organizational self care in the nonprofit sector. It will include tips and tricks for building a healthier organization and investing time and effort in a healthier YOU.

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Top Charity Compliance Issues for Canadian Registered Charities

Original broadcast date: Thursday, April 19, 2018

Summary: This recorded webinar, presented by charity lawyer Mark Blumberg, provides plain language information and resources about the compliance obligations of Canadian registered charities. It also covers the top Canada Revenue Agency concerns for Canadian registered charities. Mark will also provide participants with a checklist of the top 20 compliance concerns with links to resources that provide further information.

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How to Read and Understand Financial Statements

Original broadcast date: Thursday, April 5, 2018

Summary: For board members, executives and directors of small to mid-size nonprofit organizations and charities, a solid understanding of the organization's financial statements is vital to successfully planning for the future, building capacity and preventing fraud. This recorded webinar will help you gain an introductory understanding of how to better comprehend your organization's financial statements.

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Strategic Planning...Done Right!

Original broadcast date: Thursday, March 22, 2018

Summary: Successful organizations are focused on results, and they articulate their desired objectives and outcomes in such a way as to ensure that the whole organization is pulling in the same direction. Is your organization pulling at full strength? This recordered webinar uncovers the common pitfalls of ineffective strategic planning, how to reach a common view of what the future looks like, and methodologies on how to get there.

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How to Give Feedback that Drives Engagement and Performance

Original broadcast date: Thursday, March 1, 2018

Summary: According to Towers Watson, the single most important factor in employee engagement is whether employees feel their manager cares about their wellbeing. What better way to show you care than to create an environment of growth and appreciation that will inspire your team members and volunteers to want to give you their best. The good news is giving feedback doesn’t have to take a lot of time – and it’s free. This webinar will give you some simple, fast and practical tools to help you get more comfortable with giving feedback – appreciative and constructive.

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Inspire Your Team To Reach Their Full Potential

Original broadcast date: Thursday, February 8, 2018

Summary: In this session you will learn the difference between inspiring, motivating, coaching and mentoring your employees, and when to do which. Leaving the webinar, you will have gained practical tools and a mindset shift about how you see your team members and what you are helping them to develop and grow. Yes, you will also discover how to help them reach their full potential!

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Decoding the Gen Z Factor

Original broadcast date: Thursday, January 25, 2018

Summary: For the first time, Gen Z students, the generation following Millennials, are looking for their first internships or co-op positions or will be graduating from university. Are you ready to welcome them into your organization? This recorded webinar, presented in partnership with TalentEgg, will give you the insight you need to successfully recruit and engage Gen Z staff.

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New Harassment Risks for Ontario Employers

Original broadcast date: Thursday, November 23, 2017

Summary: A recent ruling on harassment by the Ontario Superior Court is a wakeup call for employers. Referred to as the “tort of harassment” and “harassment as an independent cause of action,” the Superior Court ruling makes it easier for employees to sue their employer for damages resulting from workplace harassment. In this recorded webinar, harassment specialist, investigator and clinician Donna Marshall, explains new risks and responsibilities facing not for profit employers with regard to how they prevent, manage and respond to incidents of harassment in their workplace.

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Building a Sponsorship Proposal that Works

Original broadcast date: Thursday, November 16, 2017

Summary: Are you sending out sponsorship packages every week and hearing nothing back? Gold, Silver, Bronze doesn’t work…but what do you use instead? Simply throwing together a bunch of facts about your cause along with a chart with predefined levels is not going to cut it in the highly competitive sponsorship space. Building a sponsorship deck is a process and it requires your organization to ask some tough questions. In this session, sponsorship expert Chris Baylis of The Sponsorship Collective will show you exactly what you need to do to build a business case that sponsors will want to read.

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Creating a Content Strategy for your Nonprofit Website

Original broadcast date: Thursday, October 19, 2017

Summary: A website content strategy will serve as a guide for many of the decisions you’ll make. You'll know what content you need to develop, what you can reuse or repurpose, and what content is most important. Because it creates clarity about your site's purpose, audience and the outcomes you’re seeking, a content strategy will also guide specific decisions about website design and development. Find out more in this recorded webinar.

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How Can We Achieve Program Sustainability?

Original broadcast date: Thursday, September 21, 2017

Summary: New research into the area of program sustainability has shown that there are concrete steps you can take to increase the longevity of your programs. Although many organizations diligently develop a strategic plan, few seem to draft a formal sustainability plan. In this engaging webinar you will learn what factors can increase the sustainability odds of your program and the benefits of developing a formal sustainability plan.

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Insurance and Risk Management for Nonprofits

Original broadcast date: Thursday, August 10, 2017

Summary: Nonprofit organizations are not immune from potential claims from employees, board members, and volunteers relating to employment practices, fiduciary liability, and financial mismanagement. This recorded webinar, presented in partnership with Volunteer Canada, will show you how, with the right insurance and tools in place, nonprofits can manage their risk effectively.

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Volunteer Recognition: Individual Social Responsibility

Original broadcast date: Thursday, July 20, 2017

Summary: Volunteer Canada and Investors Group engaged Ipsos Public Affairs to conduct an opinion poll to examine Canadians’ perceptions and attitudes on volunteering. The results revealed that community involvement is increasingly varied and diverse, and may not always fall into the traditional definition of volunteering. There is a momentum building globally to expand the definition of volunteering to include informal volunteering, organic movements and the many ways that people put their values into action. Volunteer Canada refers to this as Individual Social Responsibility (ISR). Listen and learn from experts in the field discussing the ground-breaking volunteer recognition study from Volunteer Canada and Investors Group, Recognizing Volunteering in 2017.

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How to Engage Employer-Supported Volunteers

Original broadcast date: Thursday, June 22, 2017

Summary: Are you interested in new opportunities to engage corporate and employer-supported volunteers? Find out what you need to know to get started and to keep your employer-supported volunteers coming back for more with this recorded webinar presented in partnership with Volunteer Canada, featuring the Home Depot Foundation Canada and Youth Without Shelter.

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Difficult Clients: Dealing with Responsive Behaviours

Original broadcast date: Thursday, June 15, 2017

Summary: The nonprofit sector is not immune to workplace violence. In fact, research shows that workplace violence is three times more likely to occur among healthcare workers than any other occupation, including police officers and prison guards. Legislative changes have broadened our awareness of the issue, and have strengthened our understanding that it cannot ever be considered "just part of the job". This recorded session will provide you with a better understanding of client aggression and responsive behaviours and will show you how to develop a sustainable violence prevention program.

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Charitable Receipting Do's and Don'ts

Original broadcast date: Thursday, May 25, 2017

Summary: Properly issuing receipts has been challenging for many registered charities. In fact, according to the CRA, 89% of registered charities that are audited are not correctly issuing official donation receipts. Issuing incorrect receipts can result in revocation or penalties and it is easier to do it right than to fix problems afterwards. This recorded webinar presented by charity lawyer Mark Blumberg outlines what you need to know to ensure your charitable receipts are CRA compliant.

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Supercharge Your Listening Skills

Original broadcast date: Thursday, April 27, 2017

Summary: Mark Twain is quoted as saying, “If we were supposed to talk more than we listen, we would have two tongues and one ear.” This quote is right on when it comes to communications skills. Listening is absolutely core to good communications, building relationships, and producing great work and organizational culture. But do we truly know how to listen?

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Critical Financial Controls for Small to Medium Nonprofits

Original broadcast date: Thursday, March 23, 2017

Summary: Employee theft, fraud and embezzlement are surprisingly prevalent in the nonprofit and charity sector. This recorded webinar presented by Gordon Holley of Humanity Financial Management, outlines the types of financial internal controls required to protect the assets and reputations of your organization and its directors.

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Four Confidence Boosters To Reach Your Full Potential

Original broadcast date: Thursday, February 23, 2017

Summary: In this recorded webinar presented by Kathy Archer of Silver River Coaching, you will learn to take control back for how you feel and how you perform. You will discover your inner confidence and how you can activate self-confident feelings from within yourself. With this sense of certainty, you will be motivated to take action to do your best work, advance your career, and positively impact those around you. The bonus effect is that you will find more joy in your day-to-day work.

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Accommodation in the Nonprofit Workplace

Original broadcast date: Thursday, January 19, 2017

Summary: This recorded webinar, presented by the Canadian Mental Health Association - BC, delves into the world of accommodation and explores the boundaries of flexibility within a nonprofit workplace. With the goal of keeping employees safe and employed, we look at real-life examples and consider opportunities to do things a little differently.

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Virtual Collaboration for Volunteer Managers and Boards of Directors

Original broadcast date: Thursday, December 8, 2016

Summary: Working effectively with others helps your organization better serve the community. Increasingly, that work has a virtual component. This webinar will show you practical ways to get things done with others, virtually, without sacrificing personal connection and relationship.

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Got Questions About Ontario’s New Harassment Legislation (Bill 132)?

Original broadcast date: Thursday, November 24, 2016

Summary: Compliance with Bill 132 was required as of September 8, 2016. But there is still time to get your organization up to speed with this important new legislation! This recorded Q&A session will give you a chance to learn more about compliance with Bill 132.

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Evaluating Your Nonprofit's Content Marketing Mix

Original broadcast date: Thursday, November 17, 2016

Summary: Content marketing is a long-term, resource-intensive investment. But when you build connections and relationships thoughtfully, your readers and audiences have the potential to become your nonprofit organization’s strongest advocates and supporters. In this free webinar, copywriter and communications expert Marlene Oliveira discusses what it takes to go from simply producing content to getting results as a strategic content marketer.

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Networking: The Missing Link to Employment

Original broadcast date: Thursday, November 3, 2016

Summary: To help ease your concerns about networking, let's reframe the entire concept and use semantics to our advantage. Instead of the term networking, we'll refer to it as chatting with people. That is really what networking is, chatting, and it can take place in many contexts: over coffee, in line at the grocery store, online on a social media site, or in a formal setting at a business event. Any place, any time. This recorded webinar will give you the tools you need to reduce your anxiety about networking and to make these chats both effective and enjoyable.

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Maximizing the Strategic Impact of your Volunteer Program

Original broadcast date: Thursday, October 20, 2016

Summary: This recorded webinar, presented by volunteer management expert Stacy Ashton, will take you beyond the idea of volunteers as “free labour” and explore how your volunteers currently contribute to your donor base, goodwill in the community and the labour force. From there, we’ll learn how to benchmark and track the full impact of your volunteers on organizational success, and build strategy to connect those impacts to fulfilling your mission.

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Goldilocks and the Three Sponsorship Proposals

Original broadcast date: Thursday, September 22, 2016

Summary: In this free webinar, sponsorship expert Chris Baylis looks at three case studies focused on sponsorship sales. These three case studies represent some of the common mistakes made when approaching sponsors as well as an example of sponsorship done right. In addition to the case study analysis, Chris takes you through best practices, including how to build proposals that close more sponsorship dollars.

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Get ready for Ontario's new harassment and sexual violence legislation

Original broadcast date: Thursday, August 25, 2016

Summary: Workplace harassment, sexual harassment, bullying or violence is never acceptable. But it happens every day, which is why the Ontario government has introduced new legislation to the Occupational Health and Safety Act. This recorded webinar will help you understand this new legislation and show you what your organization needs to do to be in compliance.

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From Matchmaker to Supervisor: Managing a Great Volunteer Program

Original broadcast date: Thursday, August 11, 2016

Summary: This recorded webinar explores the challenges faced by managers of volunteers, who generally find themselves providing expertise in a wide variety of areas as a routine part of their job. A strong understanding of the various roles played by managers of volunteers is vital to creating the tools and best practices that will make your volunteer program a success.

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How Skills-Based Volunteering Can Advance Your Career

Original broadcast date: Thursday, July 7, 2016

Summary: Volunteering is widely regarded as a way to obtain transferable skills, gain valuable work experience, and explore career options, all while making important contributions to the community. This reciprocal relationship underscores the multiple benefits of volunteering that help both people and communities reach their potential. This recorded webinar presented by Volunteer Canada will provide an overview of how you can volunteer to propel your career development and in turn, help propel the development of your community.

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Quiet Changemakers: Introverts in the Nonprofit Sector

Original broadcast date: Thursday, June 9, 2016

Summary: So much of what we see and hear in the nonprofit sector appears to be led by outgoing, charismatic, self-promotional social entrepreneurs and innovators. What about the quieter folk in our sector? This recorded webinar, presented by Trina Isakson, explores insights about how quiet changemakers can move important ideas, issues, projects, and careers forward, without exhausting themselves in a world of networking and promotion.

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Nonprofit Boards: Marketing and Fundraising

Original broadcast date: Thursday, May 19, 2016

Summary: This recorded webinar, presented by Lelia MacDonald, helps board members ask the right questions and helps executive directors supply the answers. You will learn how to clarify and protect your brand, create an environment where fundraisers thrive, and balance revenue efficiency with your organization's other goals.

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Managing Conflict in the Workplace

Original broadcast date: Thursday, April 14, 2016

Summary: This recorded webinar, presented by Eileen Chadnick, will offer you new perspectives, tools and approaches to help you more successfully navigate the situations and relationships that challenge you. Mastery in managing conflict is both an inner (mindset) game and outer (communications) game.

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Four Keys to Financial Success in Small to Mid-Size Nonprofits & Charities

Original broadcast date: Thursday, March 10, 2016

Summary: This recorded webinar, presented by Gordon Holley, CPA, CA, CPB, provides a clear understanding of what you need for financial success at your small or mid-size nonprofit or charity, including why you need a clear financial plan, a plan for generating income, a robust budgeting and reporting system and an accountable internal environment.

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Ten Ways to Create Awesome Meetings

Original broadcast date: Thursday, February 25, 2016

Summary: This recorded webinar, presented by Gord Sheppard, a professional meeting facilitator, will help you take your workplace meetings from bad to great! Based on his experience in more than 2,000 meetings, Gord offers practical information that will help you to take action and create more productive meetings.

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How to Track Achievements for Career Success

Original broadcast date: Thursday, February 11, 2016

Summary: This recorded webinar, presented by Dana Zaruba of YWCA Metro Vancouver and Work BC, outlines why accomplishment tracking is critical for career planning. Learn simple, valuable techniques to incorporate into your daily life to use as a powerful tool for performance reviews, promotions, raises and new professional opportunities.

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Top 20 Compliance Issues for Canadian Charities

Original broadcast date: Thursday, January 28, 2016

Summary: This recorded webinar, presented by Mark Blumberg, provides plain language information and resources about the compliance obligations of Canadian registered charities. It also covers the top Canada Revenue Agency concerns for Canadian registered charities.

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How to prepare for a successful major gift request

Original broadcast date: Thursday, December 10, 2015

Summary: This recorded webinar, presented by Bloom Non Profit Consulting Group, discusses the the importance of face-to-face fundraising for major gifts and offers strategies, tools and techniques for making a major gift request, including real-life examples that have been successful.

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Mental Health in the Nonprofit Workplace

Original broadcast date: Thursday, November 26, 2015

Summary: This webinar, presented by the Canadian Mental Health Association of BC, presents both free and low-cost resources that are available to assist organizations looking to make change in their workplace by promoting strong mental health for their staff.

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How to Create Healthy Boundaries

Original broadcast date: Thursday, October 22, 2015

Summary: This webinar, presented by Sheena Greer, explores just what boundaries are, examines some common workplace issues, and provides tips on how to create healthy boundaries that are not only good for you, but great for your entire team.

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Getting the best from your volunteers through the SAVE approach

Original broadcast date: Thursday, September 24, 2015

Summary: This webinar, presented by Lori Gotlieb, covers tools and tips to help you better support your volunteers. Learn how to use the SAVE approach to create a structure to successfully manage and support your volunteers while also dealing with difficult volunteers.

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Job Search Strategies for Fundraising Professionals

Original broadcast date: Thursday, August 20, 2015

Summary: This webinar features Paulina Nozka and Cathy Mann from Ryerson University. Learn job search tips and strategies specific to fundraisers from Paulina, an experienced Career Consultant, and Cathy, the Academic Coordinator for Ryerson's Fundraising Management Certificate Program.

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Increasing Employee Engagement through Storytelling

Original broadcast date: Thursday, June 11, 2015

Summary: This session helps viewers increase their understanding of storytelling overall and how it can help build employee engagement; find out how to listen for stories in order to use them in leadership or HR; and learn how to tell the right stories to the right people at the right time. It will be of particular interest to HR professionals, managers and nonprofit leaders.

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Planning a Nonprofit Blog You Can Manage

Original broadcast date: Wednesday, May 27, 2015

Summary: This session covers: creating content ideas and how often you should post; contingencies to keep your nonprofit's blog running as smoothly as possible; editorial guidelines and how to work with multiple contributors; and essential decisions and plans to streamline the role of the blog's managing editor. This recorded webinar will be of particular interest to those new to blogging - or to blogging consistently.

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Budget Friendly Ideas for Donor Stewardship

Original broadcast date: Thursday, May 7, 2015

Summary: This webinar offers ideas for creating a donor stewardship plan that uses cost-effective stewardship tactics, and covers: why donor stewardship is the one of best way to grow your fundraising revenue; 5 tips to create a donor stewardship plan; easy, cost effective donor stewardship ideas. It may be of particular interest to new fundraisers or nonprofit professionals working in small organizations where staff and financial resources are limited.

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How to be a great skilled volunteer

Original broadcast date: Thursday, March 26, 2015

Summary: Skilled volunteers are volunteers who work on projects that require specific expertise, usually related to the management of a nonprofit organization. They might assist an organization with human resources, marketing, strategy or other high-level projects. Why become a skilled volunteer? The reasons are many - you might want to: build your resume, learn new skills, stretch intellectually, apply your education in a new industry, and/or volunteer your time without being stuck with mundane tasks.

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Finding Ease in Times of 'Crazy Busy'

Original broadcast date: Thursday, March 5, 2015

Summary: Everyone wants to bring their best to their work and life. And doesn’t it feel great when we’re on top of our game – feeling sharp, resourceful and creative? But with unprecedented levels of demands (at work and in life) and limited resources, it's easy to get swept into the limiting chaos of feeling ‘too busy and overwhelmed’. The costs can be high – lost productivity, diminishing engagement, and less-than-optimal thinking ability. This is true for anyone at all stages of one’s career – from entry level, to mid-management and even executive leadership. This recorded webinar, with presenter Eileen Chadnick, gives you the tools you need to manage during times of 'crazy busy'.

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The End of an Era: The Time has Come to Demote the Resume

Original broadcast date: Thursday, November 27, 2014

Summary: Ever since Leonardo Da Vinci sent a 'letter of accomplishments' to the Duke of Milan more than 500 years ago, the resume has held a central place in the recruiting process. But we live in a world where experts say "hiring is broken", pointing to the 50/50 hiring success rate overall. Could it be that our reliance on the resume is the main culprit? And is there an alternative? In this lively session, Edwin Jansen leverages his years of research into recruitment and assessment innovation to help us see how the resume is leading us astray and how CharityVillage is doing something about it.

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Seven Strategies for Finding the Right Nonprofit Job

Original broadcast date: Thursday, November 13, 2014

Summary: Are you dreaming about starting a career with one of Canada's many nonprofit organizations? Or perhaps you've been working in the nonprofit sector for some time but your current job just doesn't feel like the right fit? If this sounds like you, don't miss this recorded webinar, where presenter Albert Fung from Career & Volunteer Services at Simon Fraser University will provide you with proven strategies for successfully finding the right nonprofit job for you.

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Discipline and Dismissal: Making the best of a difficult situation

Original broadcast date: Thursday, September 25, 2014

Summary: We appreciate our employees and volunteers and we value their contribution to our organization. But sometimes, the fit between organization and employee or volunteer just isn’t there and changes need to be made. This session will give you the tools you need to successfully manage the discipline and dismissal process, including how to: create an environment that proactively manages people; plan for and implement all three phases of the discipline process; engage in productive discussions when discipline is required, starting immediately and; identify how and when to move to a dismissal.

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Enhancing and protecting your brand through the hiring process

Original broadcast date: Wednesday, June 25, 2014

Summary: Did you know that how your organization engages with applicants can either build or damage your brand? How you communicate and treat job seekers throughout the hiring process could be having significant and inadvertent negative repercussions on your organization's reputation and your ability to attract new donors, supporters or volunteers. In this recorded webinar, we explore this issue from the perspective of job seekers, show you some manageable solutions and give you some tools that you can use right away to keep your brand safe and strong during the recruitment process.

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Best Practices for Behaviour-Based Interviewing

Original broadcast date: Thursday, April 10, 2014

Summary: This session will provide you with the knowledge and resources you need to confidently use behavioural interviewing to hire outstanding talent. Interviews are complex interactions that require the interviewer(s) to have both clarity and processes in order to confidently hire ideal candidates. This introductory webinar covers: the core principles of behavioural interviewing from start to finish; how to use behavioural interviewing in telephone screening, in-person interviews, and reference checks; and how to get a clearer picture of each candidate's suitability by using an ideal candidate profile in combination with various question types and interviewing techniques.

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Before the Interview: How to Successfully Screen Candidates

Original broadcast date: Thursday, January 30, 2014

Summary: This session will give you the tools you need to successfully manage the shortlisting and candidate screening process, including how to: appreciate the value of initial screening in the hiring process; understand what legal considerations need to be taken into account in the screening process; recognize rater biases and how various biases influence hiring decisions; avoid the pitfalls of social media screening; identify factors that can lead to a better hire; and develop and use rating grids for improved shortlisting.

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Before the Job Posting: Best Practices for Successful Hiring

Original broadcast date: Thursday, October 24, 2013

Summary: This session will give you the tools you need to successfully manage the first steps of the recruitment process, including how to: align a job opening or newly created position with organizational goals and objectives; create a framework of responsibilities and consider the structure of the job; define, design and describe the job, internally and to external candidates; and, consider the legal impacts on recruitment.

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Nonprofit Recruitment for Organizational Success

Original broadcast date: Wednesday, April 24, 2013

Summary: This webinar, presented by HR specialist Veronica Utton, outlines how to create a recruitment strategy; what traditional and non-traditional recruitment tools are available; the best way to create candidate short-lists; and planning for future stages of the recruitment process including interviewing, hiring and orientation. The information presented is be specific to the nonprofit sector.

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Beyond the Buzzwords: Social and Mobile Strategies

Original broadcast date: Wednesday, February 27, 2013

Summary: Claire Kerr, Director of Digital Philanthropy at Artez Interactive, explains why despite the wildly popular examples we see profiled in the news, most charities have discovered that social media is not a top-performing single channel for fundraising! Similarly, many organizations struggle to leverage the mobile channel for meaningful fundraising results. Does this mean that “social” and “mobile” have no role in your multi-channel fundraising strategy? She examines how charities like yours are using integrated social login, multimedia storytelling, gamification, mobile web, mobile apps & more to support and enhance their efforts online.

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The Abundant Not-for-Profit 

Original broadcast date: Wednesday, December 5, 2012 

Summary: Lynda Gerty, Director of Engagement at Vantage Point, explores how a People Lens culture allows you to attract, meaningfully engage and integrate the abundance of talent available in the community into your own organization. This webinar will challenge scarcity thinking in our sector and illustrate how you can engage people in management-level, high-accountability volunteer roles;  increase human resources exponentially, within your current budget; build a high-performing, integrated workforce of salaried employees, board members and volunteers; and create an abundant not-for-profit organization.

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Cloud Computing for Nonprofits 101 

Original broadcast date: Wednesday, October 24, 2012

Summary: Imagine if you could work from anywhere and collaborate with others: how would you work differently in your nonprofit? Cloud computing enables on-demand, convenient access to shared technology infrastructure and services that have traditionally been out of reach for many nonprofits. Tierney Smith from TechSoup Canada presented this session to help you understand the fundamentals of using the cloud and to determine if it is right for your nonprofit.

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Friendship, Courtship, Partnership: Why Canadian nonprofits need to think about working together differently

Original broadcast date: Wednesday, September 19, 2012

Summary:  While collaboration may be a buzzword that's bandied about by organizations and funders, what does it actually look like? Patricia Evans and Barbara Grantham provide insights on the various ways that organizations can collaborate to achieve their organizational objectives and explore the spectrum of options available to organizations that are interested in working together differently. 

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