2019 Global NGO Technology Report now available for download

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The Global NGO Technology Report is a biennial research project that seeks to gain a better understanding of how non-governmental organizations (NGOs) worldwide use technology. Sponsored by Funraise and produced by Nonprofit Tech for Good, the report examines how NGOs use web and email communications, online fundraising tools, social media, mobile technology, and productivity software. Now in its fourth edition, this year’s report provides technology benchmarks for Africa, Asia, Australia and New Zealand, Europe, Latin America and the Caribbean, and the United States and Canada. A global average of the benchmark data – as well as Global NGO Technology Ratings – is also provided. Key highlights include:

  • 80% of NGOs globally have a website and 71% of NGOs globally send email updates to their supporters
  • 64% accept online donations and 54% have event registration
  • Only 18% of NGOs surveyed have websites that are accessible to people with disabilities
  • The average number of reported email subscribers is 14,021
  • In Canada and the US, social media is reported as the top communication/fundraising tool (87%), followed by video (86%), a website (85%), social media ads (80%) and email updates (79%)

Download the full report here.

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