Canadian organizations should focus on middle managers to drive employee engagement September 25, 2018 Organizations often focus on driving engagement for the broad employee population. However, a new Conference Board of Canada report finds that focusing on managers as a distinct group of employees can drive higher engagement overall. The report, Employee Engagement: Driving Engagement From the Middle, shows that as middle manager engagement scores improve, so do the scores of their employees. In fact, employees who work for engaged managers are 59% more likely to be engaged compared to those supervised by disengaged managers. Highlights of the survey include: Middle managers are central to an organizations' ability to execute its business strategy. Ensuring this group is engaged is critical to organizational success; however, only one-third of middle managers are highly engaged. When senior leaders focus on engaging middle managers they will also impact broader employee engagement. Leadership, and specifically the confidence employees have in leadership, has the greatest influence on engagement. Confidence in senior leadership is the most influential factor in determining engagement for both managers and workers. Trust in senior leadership and communication regarding organizational objectives are key drivers in improving the engagement of managers and workers. Addressing gaps in engagement between senior leaders and middle managers in areas such as ensuring cooperation, confidence that leaders can achieve goals, alignment in the vision for the organization, and taking pride in their contributions and success of their organizations can help boost middle managers engagement.