Original broadcast date: Thursday, April 27, 2017
Summary: Mark Twain is quoted as saying, “If we were supposed to talk more than we listen, we would have two tongues and one ear.” This quote is right on when it comes to communications skills. Listening is absolutely core to good communications, building relationships, and producing great work and organizational culture. But do we truly know how to listen?
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About the presenter
Eileen Chadnick (@Chadnick) is a certified executive and leadership coach; a communications pro (20+ years experience) and principal of Big Cheese Coaching and Chadnick Communications in Toronto. She is the author of Ease: Manage Overwhelm in Times of ‘Crazy Busy’, and a contributor to the Globe and Mail Careers. Eileen draws from the science of positivity, leadership, neuroscience, emotional intelligence – and Conversational Intelligence® (C-IQ®) in her work as a coach, consultant, trusted advisor and facilitator.
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Day in the Life: A free workplace webinar series presented by CharityVillage
We're pleased to present a series of three free webinars for nonprofit professionals, of which this webinar is the second. Learn more about our additional sessions, and register, here:
Four Confidence Boosters to Reach Your Full Potential presented by leadership coach Kathy Archer (Click the link to view the recording)
Difficult Clients: Dealing with Responsive Behaviours presented by Public Services Health & Safety Association (June 15, 2017)
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