ADAPT (Halton Alcohol Drug and Gambling Assessment Prevention and Treatment Services) is one of the largest and most diversified treatment agencies in Ontario. We offer a full spectrum of services to clients experiencing concerns with addictions, mental health or concurrent disorders, as well as to their families and loved ones.

POSITION: Addictions Supportive Housing (ASH) Counsellor/ Case Manager

REPORTS TO:  ASH Program Manager

HOURS: 1.0 FTE, permanent; Certain job duties may require to work evenings and Saturdays therefore the ability to be able to flex time is required.

LOCATION: Burlington and across Halton


SUMMARY: Delivers clinical and case management services to clients registered with the Addictions Supportive Housing (ASH) Program on an assertive outreach basis by providing clinical assessments, and developing and implementing clinically sound treatment plans; maintains client records according to established guidelines; provides statistical and anecdotal input for the evaluation of ADAPT programs as required; represents ADAPT with community groups, as requested; assists clients and co-workers in locating units and liaise/ advocate with landlords, property managers and housing subsidy providers; facilitate psycho-educational groups and GAINS assessment groups where needed.


The incumbent will fulfill these duties and responsibilities personally as outlined in the ADAPT Operations Manual and / or those of the contract partners. Other duties may be assigned at the discretion of the ASH Program Manager, Director of Operations or Chief Executive Officer.

  • assesses client needs through the use of diagnostic tools and structured interviews;
  • in consultation with the client, develops an individual treatment plan for the client;
  • provides individual and/or group counselling to address the clients’ needs;
  • conducts group sessions as required;
  • refers clients to other appropriate support services and agencies according to the clients’ needs;
  • conducts appropriate case management services with respect to the client’s treatment plan;
  • provides consultative services to community agencies, professionals or individuals as required;
  • maintains accurate and complete client records according to guidelines established by ADAPT, the MOHLTC and/or the funding agency;
  • assists in the promotion of ADAPT and its programs to other agencies and the general public;
  • participates in meetings as required;
  • provides input into the operational and strategic planning related to ADAPT programs as required;
  • assists in maintaining a high level of open and effective communications within the organization;
  • provides other services according to the conditions of program funding;
  • participates in committees as required;
  • participates in community education and public awareness initiatives as required;
  • participates in performance evaluations as required;
  • participates in clinical supervision sessions as required;
  • participates in professional development activities as required;

In addition to the duties and responsibilities of an ADAPT Counsellor (listed above), this incumbent will perform and fulfil the specific duties and responsibilities as outlined in the ASH contract, as follows:

  • provides support specific to life skills, daily living skills, conflict resolution, crisis intervention and prevention, budgeting assistance, community integration, etc., as defined in the program outline;
  • provides counselling/ support and case management services to clients participating in ASH programming;
  • participates in clinical screening and admissions screening for the ASH Program;
  • conducts case conferences/ consultations with treatment providers, including physicians, other community organizations and other significant persons, as deemed appropriate;
  • may assist client and housing partners in locating appropriate rental units for ASH Housing;
  • ensures that required agreements are in place with property managers and clients;
  • advocates on behalf of clients; 
  • maintains current information on community resources;
  • maintains linkages with relevant social service and other ancillary agencies;
  • maintains a collaborative working relationship with ASH Housing partners;
  • maintains all financial and statistical data related to the operation of the program, and provides that data to the lead agency in a timely manner and as requested;
  • travels throughout Halton and Peel Regions;


  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills, and/or abilities required to enter the position.
  • University degree in Social Work, Health and Social Science and/ or health-related field plus Addiction Studies certification, or equivalent combination of experience and education is required;
  • At least 3 years working experience with clients 16 years of age and older in the area of addictions, and mental health; additionally, experience in transitional housing case management an asset;
  • Professional registration with the Ontario College of Social Workers and Social Service Workers or certification with the Canadian Addiction Counsellors Certification Federation an asset;
  • GAIN certificate an asset;
  • Non-violent crisis intervention, First Aid, CPR and ASIST certifications are assets ;
  • Experience in:
    • Individual, family, and group therapy;
    • Community development and networking;
    • Record keeping and file management;
    • Basic life skills counselling, supportive counselling, crisis intervention, advocacy, and group work;
    • Managing clients with complex needs in varying stages of change;
  • Regular access to a dependable vehicle is required;
  • Must undergo police records check.


  • Broad knowledge of addictions treatments and explanatory theories (with an emphasis on harm-reduction), mental illness, and community resources is required;
  • Familiarity with community services and resources;
  • Strong communication and active listening;
  • Ability to: function independently, maintain effective working relationships with others, work effectively under pressure or deadlines and use good judgement to make sound decisions;
  • Interpersonal skills that require an attention to detail and rapport building with clients;
  • Experienced sense and awareness of ethical boundaries and clinical reporting obligations;
  • Good organizational skills;
  • Active time management and scheduling;
  • Reasoning abilities: ability to deal effectively with ‘people’ and administrative challenges; ability to apply understanding, based on experience, to carry out instructions given in written or oral form; ability to analyse and resolve problems involving a large number of abstract and concrete variables;
  • Ability to communicate effectively with clients, property managers, employees and community partners at all levels of the organization;
  • Ability to effectively present complex clinical information in writing and verbally;
  • Ability to read and understand documentation such as operating instructions, procedures manuals and complex clinical reports;
  • Proficiency with computer programs and electronic database(s).

ADAPT is proud to offer:

– competitive salary; – full package of health and dental benefits; – life insurance; – unbeatable RRSP program; – flexible working hours; – continuing education opportunities; – corporate wellness programs; – attractive vacation levels; – EAP; – paid sick time; – company events and social hours; – casual dress code, and much more.

ADAPT is a respectful, caring and inclusive workplace committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted.