Results from the Gen Z and the Future of Work in Canada study—which polled over 1,500 Canadian employees—revealed that Gen Z attitudes about workplace technology, preferred forms of communication and the value these employees bring to the workforce are not what you expect them to be. Turns out Gen Zs are actually quite similar to older generations – valuing face-to-face interactions and job security. 

After growing up connected 24/7, Gen Zs value the importance of in-person interactions at work, far more than we might assume.

  • Three in five (58%) Gen Zs prefer to communicate with their manager in person, while only one in three (36%) prefer to communicate by text and one in four (26%) prefer instant message (IM).
  • Contrastingly, older generations assume Gen Zs prefer to communicate by text (62%) and by IM (47%). Only 17% assume Gen Z prefers in-person communication.

Unlike their millennial counterparts, Gen Z does not want to job hop—84% would prefer to have a long and established career at one workplace. However, there’s willingness to leave quickly due to unhappiness (85%) or career advancement (83%). 

Having grown up with smartphones in hand, Gen Z employees want to use mobile-optimized technology at work, far more than they are currently doing so.

  • 62% want to use mobile technology for communication and 55% for collaboration, but only 50% have used it for communication and only 44% have for collaboration.
  • Despite being digital natives, Gen Z isn’t looking for futuristic technology at work. Only one in five are looking to use artificial or virtual reality (AR and VR) (22%), hold holographic meetings (22%) or use drones at work (20%).