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Decorative Side Bird

Management

Book Review: Better Safe: Risk Management in Volunteer Programs and Community Service

Written By: CharityVillage
January 1, 1995

A mini book review of Better Safe: Risk Management in Volunteer Programs and Community Service, by Linda Graff.

Book Review: Best of the Board Cafe

Written By: CharityVillage
January 1, 1995

A mini book review of Best of the Board Cafe, by Jan Masaoka.

TQM --- total quality management or total quality muddle?

Written By: Canadian FundRaiser
October 31, 1994

At a meeting of the Canadian Direct Marketing Association, speaker Dobre Stosjic, president of the Strategic Planning Group and executive-in-residence at the University of Toronto, listed 10 major lessons related to service quality.

Nothing succeeds like careful, realistic planning

Written By: Canadian FundRaiser
August 22, 1994

Seven components of successful meeting planning.