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IT

Choosing the right technical solution

Written By: Gillian Kerr
December 2, 2003

Suggestions for choosing solutions to information and communication needs.

Blogs and web logging

Written By: Gillian Kerr
October 9, 2003

Definition, uses and advantages of blogs.

Holding web conferences

Written By: Gillian Kerr
September 16, 2003

Advantages of web conferences and how to make web conferences work.

More groovy Google tricks

Written By: Gillian Kerr
August 18, 2003

Gooogle tools that show it's beginning to overtake Yahoo in the stakes to become the most useful web portal.

New developments in customer relationship management

Written By: Gillian Kerr
June 7, 2003

Eighty-five percent of online Canadians in 2001 believed that e-mail makes them more efficient at work, but they also reported that e-mail overload was becoming a serious problem.

Finding relevant news stories: The Google News Engine

Written By: Gillian Kerr
May 10, 2003

How Google's sophisticated search tools are being applied to several services that may be surprisingly useful to organizations.

Offsite file storage

Written By: Gillian Kerr
March 6, 2003

Offsite storage for hard copy files, and how they can be integrated with digital storage.

Telephone interpreting

Written By: Gillian Kerr
January 9, 2003

New phones on the market provide some interesting options for telephone interpreting.

Trends for the coming year -- spam and Linux

Written By: Gillian Kerr
September 6, 2002

A short list of trends that will affect organizations after in 2002 and the coming years.

The real costs of technology and what agencies and funders should be paying for computers

Written By: Gillian Kerr
June 5, 2002

Funders should provide technology funding as part of program costs in the same way they fund telephones and rent.

Collaborative tools: Groove and SharePoint

Written By: Gillian Kerr
May 11, 2002

Case studies on collaborative online organizational tools Groove and SharePoint.

Social networks and knowledge management

Written By: Gillian Kerr
April 6, 2002

Definition and examples of knowledge management and advice as to how to achieve it.

Technology needs of the voluntary sector and making reports accessible on the web

Written By: Gillian Kerr
March 5, 2002

Results of a study of technology needs in the nonprofit sector and need for an online database for funders.

The problem with best practices in technology

Written By: Gillian Kerr
February 7, 2002

Best practices in technology make for cute stories but not useful instruction.

Unified messaging: Using telephone systems more effectively

Written By: Gillian Kerr
December 7, 2001

Unified messaging, integrated telephone and data systems for nonprofits.

Technology priorities, cool tool of the month, and DNS-related web site problems

Written By: Gillian Kerr
November 7, 2001

Technology priorities for the nonprofit sectors and useful free tools for saving word documents into real HTML.

Making good use of high-tech volunteers

Written By: Nicole Zummach
October 15, 2001

Nonprofits can benefit from taking advantage of pro-bono services offered by technology consultants. This article shows you how to get the most from these relationships.

Free internet access is over

Written By: Gillian Kerr
October 5, 2001

Invitation to respond to a survey on the technological needs of the nonprofit sector; an update on free internet availability.

Making your site more user-friendly

Written By: Ellen Agger
September 17, 2001

It’s critical that websites give visitors want they want and need. So start thinking like your visitors!

Three ways to plan a web site

Written By: Gillian Kerr
August 9, 2001

How to plan an effective, easy-to-use website.