Strong emotional intelligence is vital for the workplace, survey shows
February 23, 2017
Does EQ outweigh IQ when it comes to success in the workplace? Nearly all human resources (HR) managers (95%) and workers (99%) surveyed by staffing firm OfficeTeam said it's important for employees to have a high emotional quotient, or EQ, because it helps them manage their own emotions and understand and react to the emotions of others. Additional findings from the research:
- More than one in five employees (21%) believe EQ is more valuable in the workplace than IQ. Nearly two-thirds (65%) said the two are equally important.
- Most workers (92%) think they have strong emotional intelligence; slightly fewer (74%) believe their bosses do.
- Three in 10 HR managers (30%) feel most employers put too little emphasis on emotional intelligence during the hiring process.
- HR managers identified increased motivation and morale (43%) as the greatest benefit of having emotionally intelligent staff.
- Reference checks (70%) were cited by HR managers as the most common way companies gauge job applicants' EQ, followed by behavioural-based interview questions (55%).
- Forty percent of HR managers said soft skills, such as communication, problem-solving and adaptability, are more difficult to teach workers than technical abilities.
- More than six in 10 employees (61%) admitted they've let emotions get the better of them in the office.
- Eighty-six percent of workers said when a colleague doesn't control his or her emotions, it affects their perception of that person's level of professionalism.
Productivity decreases when senior managers leave, survey shows
February 21, 2017
Employee productivity can take a big hit when the boss leaves, a new survey shows. According to research from staffing firm Robert Half, both workers and CFOs believe having a vacant senior manager role has an adverse impact on the team's efficiency, though those in leadership (78%) are likelier to find it an even greater problem than staffers (69%). Decreased morale and motivation were the biggest reported causes of lost productivity among both groups, followed by concerns over increased workloads and fear about job security or relationships with the new boss.
Nominate an outstanding access to justice leader
February 16, 2017
The Law Foundation of Ontario is encouraging nominations for its signature Guthrie Award, which was created 1996 to honour Hugh Donald Guthrie, QC, a long-time member and Chair of the Foundation’s Board. This year the Foundation celebrates the 20th anniversary of the first time the award was presented. The 2017 Guthrie Award will once again recognize an access to justice champion. Past recipients have come from many directions – the judiciary, private bar, community legal clinics, and nonprofit organizations. They saw a chance to make a difference and took it. Guthrie recipients built bridges between youth and the justice system; advanced justice for Indigenous peoples; served women experiencing violence; and strengthened the community clinic system to assist people with low-incomes.
With the 2017 Guthrie Award, the Foundation hopes to recognize a champion who is actively engaged with the challenges and opportunities in today’s justice landscape – someone who has made a difference in the past and is also focused on the future. Nominations of individuals who have a significant and proven track record of furthering access to justice are being accepted until April 17, 2017. For details on the streamlined nomination process, visit lawfoundation.on.ca.
New survey shows where workers things managers need to improve
February 16, 2017
Strong communication skills are necessary at every career stage, but especially for those in leadership positions. In a new study from Robert Half Management Resources. However, one in three workers (35%) did not give their boss high marks in this area, reporting communication and diplomacy are where their managers most need improvement. Greater leadership (20%) and technical expertise (14%) ranked second and third, respectively, on professionals' wish lists.
Canada's top family-friendly employers for 2017 announced
February 16, 2017
It's not every day that employees feel like they have a powerful advocate to help balance their work and family commitments. But that's just what the nation's leading employers are doing, with the best among them offering a range of great benefits suited to employees at all stages of life. Canada's Top Family-Friendly Employers for 2017 were announced yesterday and the winners have set the bar, turning work-life balance into an important tool for recruitment and retention. The competition reviews a range of employment practices and policies, including: maternity, parental and compassionate leave; daycare assistance; reproductive assistance, including fertility drugs and IVF; adoption assistance; paid personal- and earned-days-off (EDO) programs; flexible work arrangements; and even academic bursaries for employees' children. CharityVillage would like to congratulate the nonprofit organizations and charities who were recognized on this year's list!
Study shows workers are happiest and least stressed in first year of job
February 7, 2017
For many professionals, that first year in a new job can be a "honeymoon period," full of new and exciting challenges. But a recent study from Robert Half and Happiness Works shows that professionals with between one and two years on the job are less happy, less interested in their work and more stressed than those still in their first year. After three years or more on the job, happiness levels edge back up and interest levels increase. In fact, those with the greatest tenure (21 years or more) showed the highest level of interest in their jobs. Although managers can take steps to create a happier work environment, they aren't the only ones who can fan the flames of employee happiness. When asked who's responsible for keeping spirits high on the job, 25% of North American workers surveyed said it was their responsibility alone. Another 5% said it was all in their company's hands. The majority of respondents – 70% – cited a combination of the two.
Applications open for paid Justice Fellowship for nonprofit leaders
February 7, 2017
The call for applications for The Law Foundation of Ontario’s Community Leadership in Justice Fellowships for the 2017/2018 or 2018/2019 academic terms is now open. The fellowship gives nonprofit leaders the opportunity to further their careers and their causes through a paid fellowship. It provides a professional development opportunity for leaders in the public sector and builds bridges between community and academia, leaving a lasting access to justice legacy for both. The opportunity is open to senior employees in public interest organizations who are dedicated to advancing access to justice. It allows recognized leaders in the public sector to spend all or part of an academic year at an Ontario university, law school, or college in a legal or justice studies related department (including but not limited to criminology, sociology, social work, political science, and law and society programs). The fellows plan and implement their individual projects, leading activities such as research, teaching, lectures, events, and collaborations. Candidates do not need to have a law degree. The Law Foundation of Ontario provides funding toward the cost of the fellow’s salary and for equipment and other program-related costs the academic host may need. The deadline for applications is April 29, 2017. For full details of the program criteria and application process, visit lawfoundation.on.ca.
Seven in ten Canadian employees report increased work stress
February 7, 2017
Having trouble "keeping calm and carrying on" at work? You're in the majority. More than half (58%) of Canadian workers said they are stressed at work on a day-to-day basis, and 70% reported work-related pressure has increased in the last five years, according to a new survey by staffing firm Accountemps. Executives should take note: Only 21% of Canadian CFOs acknowledged their teams are stressed, and only 23% recognized an increase in worker anxiety. Employees polled cited heavy workloads and looming deadlines (41%), attaining work-life balance (22%), and unrealistic expectations of managers (17%) as top worries.
Research finds organizations using the Mental Health Standard are perceived as safer
February 7, 2017
If you'd describe your workplace as psychologically safe, with civil relationships and satisfactory work/life balance, it just may be due to a major shift in how employers understand and respond to workplace mental health issues. In 2016, 77% of working Canadians indicated attitudes toward workplace mental health issues are better than they were in 2007. Additionally, those Canadians who say their workplace is psychologically unhealthy or unsafe (10%) has been cut in half, down from 20% in 2009. These are just two of the findings arising from recent research commissioned by the Great-West Life Centre for Mental Health in the Workplace (the Centre). Some of the research highlights include:
- More working Canadians (79%) say they know about mental health conditions like depression, up from 66% in 2007.
- Since 2009, fewer workers describe a workplace that has serious or significant psychosocial concerns. Most significant improvements have been made in the areas of civility and respect (27% are concerned, down from 33%) and balance (30%, down from 35%).
- Employees have more concerns than managers. For example, employees were more concerned with growth and development (38% of employees vs. 26% of managers).
Additionally, a number of Canadian workplaces are now following best practices based on the National Standard of Canada for Psychological Health and Safety in the Workplace (the Standard) released in 2013. In organizations implementing the Standard:
- Only 5% of employees say their workplace is psychologically unhealthy or unsafe vs. 13% in organizations that are not implementing the Standard.
- Employees who are or have experienced depression are missing less time (7.4 days per year) from work as a result than the average employee with depression (12.5 days).
Seventy-seven percent of Canadians feel entitled to workplace health benefits
February 1, 2017
Entitled is not a word typically used to describe Canadians, but when it comes to workplace health benefits, some believe these plans are a right. According to the most recent Sun Life Canadian Health Index, 77% of Canadians surveyed feel all employees are entitled to receive a health benefits plan sponsored by their employer. Forty-nine per cent strongly agree and 27% somewhat agree with this statement. According to the Canadian Life and Health Insurance Association, 24 million Canadians have supplemental health insurance through their employer or their spouse/partner's employer. When it comes to employer health benefits, a little more than half of working Canadians recognize the health and wellness support their employers are providing them. The latest Canadian Health Index survey found that:
- 64% said their employer supports their physical health;
- 58% said the same about their mental health; and
- 26% said their employer offers programs or initiatives that promote health and wellness.
Share your HR innovation for chance to win $500 in team-based professional development
January 25, 2017
HR management practices within the nonprofit sector are changing rapidly. Shifting demographic, economic, technological, and social trends are reshaping the landscape of HR from how we develop talent to how we structure office environments. Over the course of 2017, the Community Foundations of Canada will be tapping into their community foundation, philanthropic and HRcouncil.ca networks to shine a spotlight on stories of innovative HR strategies being used successfully by nonprofit organizations across Canada. Got a great example of HR innovation in action? Want to share your strategy with others in the nonprofit sector? Submit your story on the Community Foundations of Canada website and it may be featured in an upcoming national series showcasing the best of what Canada’s nonprofit sector has to offer through blogs, podcasts, video, social media and more. BYour organization will also be entered into a draw to win up to $500 towards a team-based professional development opportunity for your nonprofit organization.
Research finds organizational change linked to physical and mental health sick leave
January 24, 2017
New research announced today by Morneau Shepell found that organizational changes have led to employees taking sick leave from work. In a recent survey of employees and employers across Canada, nearly half (46%) of employees have taken time off work and/or noticed other employees take more time off work following workplace changes. The survey found that two thirds (66%) of respondents have experienced at least one organizational change with their current employer – this included team restructuring (39%), downsizing/layoffs (35%), job re-design (35%), re-design of the physical office space (29%) and mergers (15%). Of those employees who have experienced a change, 43% said it had a negative impact on their perception of the company, 40% said it negatively affected their health and well-being and 30% indicated that it impacted their job performance. Across the country, Alberta employees experienced the most workplace changes, with nearly three quarters (74%) facing at least one workplace change with their current employer during the time of their employment.
New 2017 Canadian Nonprofit Sector Salary & Benefits Report reveals compensation details
January 19, 2017
Compensation at nonprofits across the country continues to rise slowly for some nonprofit professionals, according to the new 2017 Canadian Nonprofit Sector Salary & Benefits Report, published by CharityVillage. To better understand nonprofit compensation, we surveyed more than 1,600 participants who represented more than 14,000 individual employees from nonprofits across Canada. The results are gathered in our 2017 salary and benefits report, now available for online purchase. The report covers key metrics such as:
- Annual salaries by position, experience, organization type, size, region, and focus
- Performance incentive plans
- Benefit packages
For additional insight from the report, click here for our companion article. To get more information about the report itself, and to order, please click here.
Three-in-ten Canadians say they’ve been sexually harassed at work
January 18, 2017
Three-in-ten Canadians (28%) say they have been on the receiving end of unwelcome sexual advances, requests for sexual favours, or sexually-charged talk while on the job. And for one-in-seven adults in this country, the experience has been more intense than innuendo or talk: 14% tell the Angus Reid Institute (ARI) they have experienced anything from sexual touching to more serious unwanted sexual contact in their working lives. The results show that while both genders identified experiences of harassment, women are – unsurprisingly – almost four times as likely to have been harassed as men. For one-in-four of those who told the Angus Reid Institute they’ve been sexually harassed at work, the experiences are recent; occurring within the last 24 months. Based on employment statistics, a rough approximation would mean this represents more than one million working Canadians, most of them women. Av ast majority – four-in-five – who say they had these unwanted experiences never actually reported the behavior to their own employers.
Nominations now open for the 2017 Champions of Mental Health Awards
January 10, 2017
Today, the Canadian Alliance on Mental Illness and Mental Health (CAMIMH) opens nominations for the Champions of Mental Health Awards. The Champions Awards is an annual event devoted to recognizing outstanding individuals and organizations for their contributions to the mental health sphere in their communities and across the country. A variety of award categories are available. CAMIMH encourages Canadians to nominate their peers by completing the short online nomination form. Submissions will be accepted until February 24th, 2017 and the awards will be held on May 3rd, 2017 at the Shaw Convention Centre in Ottawa.
New survey shows sloppy work considered the most annoying behaviour by co-workers
January 10, 2017
Want to get on your manager's good side? Don't let the details slide. In a new survey by staffing firm Accountemps, more than two in five (41%) of Canadian CFOs cited lacking attention to detail or sloppy work as the most annoying behaviour by coworkers. For 27% of respondents, gossiping or engaging in office politics was their biggest pet peeve, marking a slight increase from a similar survey in 2011. Other popular answers included missing deadlines (16%) and being perpetually late (13%).
Winners of the 2017 "Canada's Top Employers for Young People" competition are announced
January 10, 2017
It's not difficult to spot the organizations that will lead their industries through periods of rapid technological innovation and changing business models. A good place to start is with the employers that go out of their way to make their workplaces attractive for younger employees to begin their careers. The best of these organizations were recognized this morning, as the winners of the 2017 Canada's Top Employers for Young People competition were announced. Now in its 15th consecutive year, Canada's Top Employers for Young People is an editorial competition that recognizes the employers that offer the nation's best workplaces and programs for young people at the beginning of their careers. The winning employers lead the nation in attracting and retaining younger employees to their organizations. CharityVillage would like to congratulate the nonprofits and charities that were included in this year's list! To view the full list of 2017 winners, click here.
Nearly one in three Canadians are distracted at work due to financial health
January 5, 2017
Nearly one in three (29%) Canadians agree (8% significantly/21% somewhat) that over the past 12 months, they have been distracted while at work due to having issues related to their financial health, according to a new Ipsos poll conducted on behalf of Sun Life Financial. Conversely, seven in ten (71%) Canadians disagree that they have become distracted while at work as a result of having financial health issues. According to the results of the study, the high level of stress Canadians are feeling appear to be driven by their current financial struggles. When asked what factors cause an uncomfortable level of stress, the top three of four responses were all associated with financial challenges, with the third relating to health concerns. Nearly half (45%) of Canadians say personal or household finances causes them to experience an uncomfortable level of stress. Meanwhile, one in three (32%) say it is trying to maintain a budget, and a further three in ten (31%) say it is those unexpected expenses that cause them such grief.
Two-in-three Canadian workers want to make a significant change in their careers
January 5, 2017
For many Canadian workers, it appears that the grass is always greener at somebody else’s job. While three-quarters of working Canadians say they are satisfied with their current careers overall, almost two-thirds say they’re interested in making a significant career change – pushing for a promotion, a new employer, or a new career entirely. These are some of the findings of a public opinion poll of more than 4,500 Canadian adults, including more than 2,500 workers, conducted in three waves by the Angus Reid Institute. Key findings include:
- Most Canadian workers are satisfied with a variety of aspects of their careers, from opportunities for advancement (60% satisfied) to the type of work they are doing (80%).
- More than half (54%) identify “pay and benefits” as one of the most important factors in their job satisfaction, but fewer are satisfied with this than with other facets of their work.
- Almost two-in-three Canadian workers (63%) say they would be interested in making a significant change in their careers, but 43% say “a change would be nice, but I wouldn’t know how to make it happen”.
Most Canadian workers express satisfaction with their careers, but some are more satisfied than others. Asked about their current employment situation overall, three-in-four workers (74%) say they are “satisfied” though most leave room for improvement. Only one-in-five (20%) say they are “very satisfied".
Half of workers in Greater Toronto and Hamilton Area have experienced a mental health issue
January 5, 2017
Original research from CivicAction, with partners CANCEA and Morneau Shepell, reveals that half of the Greater Toronto and Hamilton Area (GTHA) workforce has experienced a mental health issue, adding up to more than 1.5 million impacted people. Over the next 10 years, current mental health issues in the GTHA labour force could result in almost $17 billion in lost productivity. Research shows that people are experiencing a broad spectrum of mental health issues including anxiety, depression, bipolar, and substance use disorder. Additionally, 27% of employees report significant stress symptoms – a risk factor for mental health issues - 67% of those who report struggling with stress symptoms say it impacts their work. For those with existing mental health issues, 82% say it impacts their work. For more information and to view the full report, click here.