HR Generalist / HR Lead

Job Posting

HR GENERALIST (Intermediate)/HR Lead

TITLE: HR Generalist *Intermediate

LOCATION(S): Ottawa /HYB

HOURS: 40 hours per week ,(37.5 worked).

EMPLOYER: John Howard Society of Ottawa

HOW TO APPLY: Please submit your cover letter and resume through the John Howard Society of Ottawa’s website, under the Careers tab at: https://johnhoward.on.ca/ottawa/careers/

CLOSING DATE: March 9th, 2026

About the environment: Employees at JHS Ottawa say the organizational culture is supportive, innovative, and focussed on creating a caring environment for both clients, and staff. At JHS Ottawa, you will find an employer that celebrates the uniqueness of each of its staff members and is committed to promoting an engaging working culture where all employees are encouraged to live their strengths and realize their potential. JHS Ottawa will provide permanent new employees access to a benefit plan, four weeks vacation annually, a Defined Contribution Pension Plan after eligibility waiting period, and opportunities for continual learning and development.

About who we support: Our employees are supporting a diverse client group including youth and adults, all genders, from a wide cross section of social, ethnic, linguistic and cultural backgrounds who are representative of our broader community. We are accountable to the people we serve by providing the highest quality of service with integrity through the delivery of responsive, innovative and evidence-informed approaches.

About diversity at JHS Ottawa: The John Howard Society of Ottawa is committed to reflecting and responding to the diversity of the people and communities we serve and is seeking that diversity in applicants for this position. We welcome candidates from racialized persons/persons of colour, Indigenous People, women, persons with disabilities, persons who identify as 2SLGBTQ+, and all candidates who contribute to furthering the diversity of ideas. We also recognize that people from diverse groups have different needs and require different solutions to gain equal opportunity for success in the hiring process. If you require any accommodation during the interview process, please let us know.

About the role: Reporting to the Director HR, the HR Generalist is a key member of the Human Resources team, responsible for delivering comprehensive HR services and solutions to assigned sites. This role combines strategic and operational responsibilities, providing expert guidance on HR policies, programs, and practices while ensuring compliance and fostering a positive work environment. The Intermediate HR Generalist will lead or support various HR functions, including recruitment, employee relations, performance management, compliance, and organizational development, and support of the Director of HR.

As the successful candidate, you have:

• Acted as a trusted advisor to employees and managers, providing guidance on workplace issues and HR policies.
• Can address employee concerns promptly and participate in/ conduct investigations into workplace complaints, ensuring fair and effective resolution.
• Promote a culture of respect, inclusion, and engagement across the organization, and especially within the team.
• Manage end-to-end recruitment processes, including job postings, candidate screenings, interviews, and offer negotiations for assigned business sites.
• Develop innovative sourcing strategies to attract top talent, particularly in hard-to-fill roles.
• Oversee onboarding programs to ensure a positive and seamless integration for new hires.
• Support managers in implementing performance review processes.
• Identify training and development needs and facilitate employee learning opportunities.
• Ensure compliance with labor laws, employment standards, and organizational policies.
• Update and maintain HR policies, procedures, and employee handbooks as needed/ requested by Director, HR.
• Oversee benefits enrollment, inquiries, and issue resolution, ensuring a smooth employee experience.
• Lead or contribute to HR projects and initiatives.
• Identify opportunities for process improvements and implement best practices to enhance HR service delivery.

Qualifications…..

• Bachelor’s degree in Human Resources, Business Administration, or a related field; and /or
• 2+ years of recent progressive HR experience, including employee relations, HRIS, recruitment, and HR program administration.
• Strong working knowledge of HR systems, is a must!

You’ll also be prepared to…..

• Have ownership of a vehicle and/or ability to be extremely mobile to accommodate meetings in the community and internally at JHS sites

You’re a fit with our organizational culture, if you mirror our values in the way you work:

• You are committed to providing the highest quality of care for your internal customer, through responsive, innovative, and evidence informed approaches.
• Celebrating the uniqueness and lived experience of every person is part of your nature, and this conviction creates a sense of belonging, safety, and better outcomes for all.
• As a leader, you lead in a way that helps employees live their strengths and reach their potential.
• Lead with compassion and care for others, and help JHS build a culture of listening, mutual support, and meaningful connections.

We sincerely thank all applicants who express interest in JHS and this position- only those selected for an interview will be contacted.